Success Stories
"There is tremendous value in being able to
objectively measure the interactions among the
clinical teams and with their patients."
- Marie Egan
Project Manager
Massachusetts General Hospital
Description
The third-oldest general hospital in the U.S., Massachusetts General Hospital (MGH) is a 900-bed medical center and a teaching hospital of Harvard Medical School. It conducts the largest hospital-based research program in the country—with an annual research budget of approximately $500 million. More than 46,000 inpatients are admitted each year to MGH.
Challenge
Could Radianse help MGH objectively measure the difference between concurrent and parallel surgical workflow in the OR of the Future (ORF)? The goal was to identify essential process changes and measure patient and clinical workflow to improve surgical revenue through a more efficient OR throughput. MGH also wanted to use location, identity and time factors to record significant clinical events as the hospital continues to find new and innovative ways to use this capability to improve care.
Solution
MGH piloted the Radianse system in the ORF and has since installed Radianse applications to track patients, staff and equipment.
Benefits
After installing Radianse technology, MGH has enjoyed throughput gains greater than 40 percent, improving surgical patient management from admission to discharge and increasing capacity for additional procedures.
In their words
"There is tremendous value in being able to objectively measure the interactions among the clinical teams and with their patients. This is not a human observer with a clipboard watching every move. We remove any hint of bias, or human error, and collect true measures of patient flow-time, wait-time and resource utilization from registration to surgery to recovery information that we can use to tackle some very compelling challenges: are we wasting time, missing opportunities, stretching our staff too far, compromising safety?"
Marie Egan, RN, MS, Project Manager for the ORF