Success Stories
"We were looking for something that will help
us with our patient-capacity issues, patient turnover,
patient throughput and staffing. This has
really been an eye-opener."
- Alan Carlson
Director of Business Technology
Providence Health Center
Description
Located in Waco, Texas, Providence Health Center is a 170-bed acute care facility and a major cardiac hospital, with an emergency department that sees close to 60,000 patients a year.
Challenge
High volume in Emergency Department and patient transfers from other facilities led to bottlenecks that delayed care and reduced revenue opportunities. Poor communication and manual tasks compromised time spent in direct care with patients.
Solution
Providence Health Center implemented the Radianse real-time location platform, enabling asset tracking and patient flow applications facility-wide.
Benefits
Since implementation, the hospital has been able to optimize resources, increase time for direct care, enhance patient and staff safety and satisfaction, reduce search time for equipment and stem asset shrinkage.
In their words
"A hospital is a continuum; and no area is more important than another when you start thinking about improving patient throughput. We decided that we couldn't just implement Radianse's solution in one area, because—if we did—we would be missing a huge part of the overall picture of how patients move through our hospital."
Annette Ayers, RN, Vice President of Patient Services