Today Radianse announced that Planet Fitness in East Orange, New Jersey has implemented their Administrative Kiosk, providing club and amenity usage reporting and equipment maintenance scheduling.
“With access to amenity usage reports through Radianse technology,” said Roger Guevera, Planet Fitness District Manager. “We can quickly assess which equipment is popular in our club. Not only do we know what amenities are scheduled more often, we also know how often they are actually used. This information can then be employed to adjust our amenity offerings to better match our member’s preferences, which in turn drives improved customer satisfaction.”
“With our Fitness Solution well established in many clubs,” said Angela Blaisdell, President of Radianse, “it has been an evolutionary process based on the challenges owners and managers face. The reporting feature is designed to bring about a greater awareness of equipment usage to make maintenance scheduling convenient for members and staff. Clubs utilizing our patented technology are assured they have the right tools to deliver member satisfaction.”
About Planet Fitness
Planet Fitness is the fastest growing full size health club franchise in the United States, and has revolutionized the industry with a combination of extremely low prices and a unique, friendly and hassle-free environment called the Judgment Free Zone. All Planet Fitness clubs feature a wide selection of brand name cardio and strength equipment, and provide unlimited fitness instruction with all memberships.
Radianse is the leader in providing intelligent solutions that automatically integrating an ever expanding list of data sources into real-time actionable intelligence. By providing answers to the “Five W’s”, Radianse is able to assist today’s dynamically changing industries in areas ranging from location awareness, patient satisfaction, inmate rehabilitation, safety, customer service, to green initiatives in the fitness industry.