“Our teams have been working hard to meet the demands of clubs coming aboard,” said Angela Blaisdell, president of Radianse. “It’s rewarding to see so many clubs adopting our patented technology because they see the benefits it can bring to their business.”
“It’s all about the benefits,” said Chris Allen, Radianse Director of Sales. “The overarching goal of the Amenity Management Solution is to enhance the member experience while making improvements around amenity management.”
“The managers tell us that members love how convenient it is,” Chris said. “Without a first-come, first-served base for sign ups, there are no more long lines or overcrowding at peak occupancy times, so people can get to their workouts faster and know they have a time slot saved when it works best for them.”
Members aren’t the only ones benefitting from Radianse’s solution. Employees can now start amenities directly from the administrative computer, so they can focus on member engagement instead of clipboard clutter and paper processing. And because all amenities are started remotely from the front computer, data on their usage is collected and recorded automatically and accurately.
“The theme of control really comes full circle when it reaches the management level,” Angela said. “The system provides enhanced functionality like the load balancing of amenities, accountability for meeting regulatory requirements, verification of black card members in good standing prior to using the amenities, elimination of the need to carry coins for the massage chairs, and a robust reporting system.”
“Like I said,” Chris stated, “it’s all about the benefits, and we make it our goal to find solutions.”
Radianse is the leader in providing intelligent solutions that automatically integrate an ever expanding list of data sources into real-time actionable intelligence. Radianse is able to assist today’s dynamically changing industries in areas ranging from location awareness, patient satisfaction, inmate rehabilitation, safety, customer service, to green initiatives in the fitness industry.
35E Industrial Way, Suite 101
Rochester, NH 03867
About Planet Fitness
Planet Fitness is the fastest growing full size health club franchise in the United States, and has revolutionized the industry with a combination of extremely low prices and a unique, friendly and hassle-free environment. All Planet Fitness clubs feature a wide selection of brand name cardio and strength equipment, and provide unlimited fitness instruction with all memberships.
247 Newark Avenue
Elizabeth, NJ 07208